TAO Installation Error

edited April 2017 in Support

while i run tao installation set-up, i encounter this error.
please help.
thank you.


  • Hi,

    Did you succeed in connecting to your DBMS out of TAO and using the same account?

    Btw, and unless this is for a local test, I advise you not to use the root account but a dedicated account for TAO. I assume that you are playing here with the Windows package.


  • Try to put your DB port number in the hostname

  • edited April 2019

    I was doing my TAO installation and this happened
    Much help needed! Thank You. :D

  • It's hard to tell which version you are installing or the part of the process but from the error I would think you placed the incorrect database user/password into the install wizard.



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