Service "tao/asset" not found

Hi all, after a fresh new install on a gcloud VM, i'm getting this error in httpd error_log

Service "tao/asset" not found

The whole error_log is:

[Mon Sep 30 15:04:06.135172 2019] [php7:error] [pid 1310] [client] PHP Fatal error: Uncaught
oat\oatbox\service\ServiceNotFoundException: Service "tao/asset" not found in /var/www/html/tao/generis/common/o
atbox/service/ServiceManager.php:75\nStack trace:\n#0 /var/www/html/tao/tao/models/classes/mvc/Bootstrap.php(341):
oat\oatbox\service\ServiceManager->get('tao/asset')\n#1 /var/www/html/tao/tao/models/classes/mvc/Bootstrap.php(1
64): oat\tao\model\mvc\Bootstrap->scripts()\n#2 /var/www/html/tao/tao/models/classes/mvc/Bootstrap.php(234): oa
t\tao\model\mvc\Bootstrap->dispatchHttp()\n#3 /var/www/html/tao/index.php(31): oat\tao\model\mvc\Bootstrap-

dispatch()\n#4 {main}\n thrown in /var/www/html/tao/generis/common/oatbox/service/ServiceManager.php on line 75

Anyone else experienced this issue and solved anyway?


  • What is the verions of TAO, PHP and the operating system? Have you verified you have enough disk space in the VM?

  • Hi amy, thanks for your answer. TAO is 3.3 fresh new install, php is 7.2.23 and OS is CentOS Linux release 7.7.1908 (Core) and this is the df output:

    [lucio_virzi@tao-testing ~]$ df
    Filesystem 1K-blocks Used Available Use% Mounted on
    devtmpfs 1803724 0 1803724 0% /dev
    tmpfs 1811244 0 1811244 0% /dev/shm
    tmpfs 1811244 8560 1802684 1% /run
    tmpfs 1811244 0 1811244 0% /sys/fs/cgroup
    /dev/sda1 10474496 3628464 6846032 35% /
    tmpfs 362252 0 362252 0% /run/user/1001

    Thanks for your support.

  • Can you verify the directory exists and the permissions on it?

  • Thanks amy, just moved to another server for installation. Now I'm having another issue, this is not needed anymore.

  • I seem to be having exactly the same issue with a clean install:
    Fatal error: Uncaught oat\oatbox\service\ServiceNotFoundException: Service "tao/asset" not found in /var/www/generis/common/oatbox/service/ServiceManager.php on line 75
    Any help would be much appeciated...

  • Hi!
    I'm experiencing the same issue as well – clean install PHP 7.4.3, TAO 3.3 on Ubuntu 20.04.2.
    James - Would be interesting to know if (an how) you managed to fix it.

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