Images not showing up

tcampbell

Hi,

I hope someone can help, we have installed TAO V3.3 and are using PHP 7.2.24, images and media appear correctly on authoring and preview, but when we view as a student images are not displaying.

We have saved images in different formats and tried importing and items and uploading images into new items and neither are working.

Can you please help?

Thank you, Taryn

amy

Can you confirm the formats and file extensions? Also are there any error messages in the logs?

tcampbell

Hi Amy,

We are using:
- mp3 for audio files
​- images we have tried: png jpg jpeg

Thanks

amy

And have you set the system debug and checked the logs for errors?

ThierryDelprat

Hi,

I am experiencing the exact same result.
Fresh install on Tao 3.3-rc02 on Ubuntu 18.04 php 7.2.4.

Images are displayed correctly inside the authoring environment but fail to display (404 error) when loaded from the student view.

It seems that:

• links in http://127.0.0.1/tao/taoQtiItem/QtiPreview/render/... are ok
• links in http://127.0.0.1/tao/tao/getFileFlysystem.php/... return 404