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"Unauthorized files have been removed" when trying to upload media in item authoring

I have an 3.1.0-sprint15 deployment that has been running for 2 years delivering the same test. however just yesterday i found out that i couldn't upload image/media when creating new item. when trying to upload i get an error message "Unauthorized files have been removed". also the old items that contains image cannot be rendered by QTIPreview (although, in the delivery they still viewable)

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